Privacy Policy

Introduction

At Indelible Dome, accessible via https://indelibledome.com/, and operating under the brand name Indelible Dome, we are committed to respecting and protecting your privacy.

This Privacy Policy outlines how we collect, handle, store, and protect your personal information when you interact with our website, digital platforms, and related services (collectively, the “Services”).

Our company is officially registered at Avenida de Badajoz, Aqueduto Residential Park, Lena Building, Lot 5, 2nd Floor, Right, Room 2 under registration number 519015240.

By visiting or using our website, you acknowledge that you have read and agreed to the terms of this Privacy Policy.

We may update this Policy from time to time to reflect new practices or legal requirements. Any changes will be posted on this page, with the “Last Updated” date revised accordingly.

Our Core Commitments:

• Data Protection: Your personal information will never be sold, traded, or disclosed to third parties without your consent, except as required by law.
  
• No Unwanted Contact: We do not send unsolicited messages or engage in spam; all communications you receive from us will be directly relevant to your interaction or service.
  
• Secure Transactions: We do not access or process payment details without your authorization, and all transactions are conducted through secure, compliant systems.
  
• Legal Compliance: Indelible Dome operates in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws to ensure transparency, accountability, and control over your personal data.

Our Role and Responsibilities

We are responsible for ensuring the lawful and secure management of all information processed in connection with our Services.

Our responsibilities include:

• Lawful Processing: Handling information strictly in compliance with applicable regulations and established internal policies.
  
• Security: Applying robust technical and organizational safeguards to prevent unauthorized access, loss, or misuse.
  
• Retention and Deletion: Maintaining information only as long as necessary for operational or legal purposes, and securely removing or anonymizing it when no longer needed.

Managing Your Personal Information

Information We Collect and Why

We collect certain types of personal and business-related data to improve your experience and deliver customized services that best align with your goals and interests.

Categories of Data We Collect

• Personal Identification Information: Such as your name, email address, phone number, and other details you voluntarily provide through our forms or correspondence.
  
• Business Information: Information about your company, organization, or professional role that helps us tailor our solutions to your specific requirements.

How We Collect Data

• Website Forms: When you submit inquiries, service requests, or subscription forms on our website.
  
• Direct Correspondence: When you communicate with us through email, phone calls, or other direct channels.
  
• Cookies and Tracking Technologies: Automatically collected technical data that help us optimize website functionality and personalize your browsing experience.

Why We Process Your Data

The data we collect is used for the following purposes:

• Personalized Service Delivery: To provide solutions aligned with your needs and preferences.
  
• Enhanced User Experience: To analyze and improve site usability, functionality, and performance.
  
• Effective Communication: To send updates, service notifications, or promotional offers relevant to your engagement.
  
• Customer Support: To respond promptly and accurately to your questions or requests.

Cookies & Tracking Technologies

Cookies are small data files placed on your device when you visit our website. They help us recognize your preferences, improve navigation, and enhance functionality.

We use cookies to:

• Remember user preferences for a more seamless experience.
  
• Analyze website traffic and user behavior to refine our content and services.

You can modify or disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain interactive features and limit your overall experience on our website.

Disclosure of Information

We treat confidentiality as a top priority. Information is shared only in limited and controlled circumstances — when necessary to deliver our Services, fulfill legal or contractual obligations, or improve functionality and performance.

Third-Party Service Providers

We may engage trusted external partners who assist in managing, improving, and delivering our Services. These third parties may include:

• Technical and Infrastructure Partners – providing hosting, maintenance, or IT support to ensure continuous and secure system operation.
  
• Marketing and Communications Partners – supporting campaigns or outreach efforts under strict confidentiality requirements.
  
• Analytics and Performance Services – helping analyze usage patterns, measure engagement, and enhance user experience.

All third-party partners are required by contract to handle information responsibly, use it only for clearly defined purposes, and maintain adequate security measures to prevent unauthorized access or disclosure.

Compliance with Legal Requirements

We may disclose information when such disclosure is necessary to:

• Comply with applicable laws, regulations, subpoenas, or court orders.
  
• Exercise or protect our legal rights and enforce compliance with our Terms of Use.
  
• Safeguard the safety, property, or rights of our organization, clients, or the public, where disclosure is deemed essential.

All disclosures are limited to what is legally required and are made in good faith to comply with binding legal obligations.

Use of Non-Identifiable Data

We may share aggregated or anonymized data that cannot be used to identify you personally. Such information may be used for:

• Marketing Insights – to illustrate website engagement, traffic statistics, or audience trends.
  
• Industry Research – to contribute to general studies and reports on market or behavioral analysis.

This type of data is statistical in nature and poses no risk of identifying individual users. It is handled responsibly and ethically to support service improvements and innovation.

External Websites & Third-Party Links

Our website may include links to third-party websites or online platforms. These links are provided for convenience and informational purposes only. We neither endorse nor control the content, policies, or practices of these external websites.

We do not assume responsibility for:

• The accuracy, completeness, or reliability of third-party content.
  
• Their data collection, storage, or privacy practices.
  
• The adequacy of their security measures.

Your Caution Is Advised

We encourage all users to:

• Review each external site’s Privacy Policy and Terms of Use before submitting any personal information.
  
• Be cautious when engaging with unfamiliar platforms, especially when providing sensitive data.

By choosing to navigate to a third-party website, you acknowledge that you do so at your own discretion and risk.

Scope of This Policy

This Privacy Policy applies solely to information collected by us through our official website and digital Services.

Covered Activities Include:

• Data entered into website forms or contact submissions.
  
• Information automatically gathered via cookies or tracking tools during browsing.
  
• Details shared through direct communication with our authorized representatives.

Not Covered:

• Information exchanged offline (such as by phone or in person).
  
• Data submitted on unrelated third-party websites or services, even if accessed through links from our platform.

Understanding this scope helps you make informed decisions about when and how your information is shared.

Your GDPR Rights

For users located within the European Economic Area (EEA), we fully comply with the General Data Protection Regulation (GDPR). This regulation grants you specific rights regarding the collection, processing, and retention of your personal information.

Your Rights Include:

• Access: Request a copy of the information we hold about you, along with details on how it is processed.
  
• Rectification: Request corrections to any inaccurate or incomplete information.
  
• Erasure (“Right to Be Forgotten”): Request deletion of your information under certain lawful conditions.
  
• Restriction: Request temporary suspension or limitation of processing in specific cases (e.g., pending accuracy or legality review).
  
• Objection: Object to data processing for purposes such as direct marketing or profiling.
  
• Data Portability: Obtain a structured, commonly used, and machine-readable copy of your information to transfer it to another provider.

How to Exercise Your Rights

If you wish to exercise any of the rights outlined above, please contact us at consultas@indelibledome.com. We will acknowledge and process your request without undue delay and typically within 30 days, in accordance with applicable regulations.

Policy Updates

We reserve the right to revise, amend, or update this Privacy Policy whenever necessary to reflect changes in legal obligations, regulatory frameworks, business practices, or improvements to our Services.

Any revisions will be made to ensure ongoing transparency and compliance with applicable data protection standards.

How We Notify You of Changes

• Where to Find Updates: All modifications to this Privacy Policy will be published on this page, clearly indicating the “Last Updated” date at the top of the document.
  
• Your Responsibility: We encourage you to review this Privacy Policy periodically to remain informed about how we protect and manage your information.

Continuing to Use Our Services

By continuing to access or use our website and Services following any updates to this Privacy Policy, you acknowledge and agree to the revised terms. We are committed to maintaining openness and accountability in all data-handling practices and will provide clear notice if substantial changes affect how your information is processed.

Contact Us

We are dedicated to protecting your privacy and addressing any questions or concerns regarding our data protection practices.

If you wish to contact us about this Privacy Policy, your personal data, or your privacy rights, please reach out to us through the following channels:

• Email: consultas@indelibledome.com
• Contact Form: https://indelibledome.com/contact-us/

We aim to respond promptly to all privacy-related inquiries, ensuring your concerns are addressed with transparency, respect, and care.